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OBM182 Office Administration 2
Written by Ismail Hassan   

Career Goals are what you want to achieve in your respective careers. It is important to have career goals because they provide you direction and tell you whether or not you are successful. Since you will be spending quite a significant period of your lives in your respective careers, it is recommended that you have (1) entry-level career goals, (2) medium-term career goals, (3) long-term career goals. Since you usually will be spending between 30 to 35 years working for a living, entry-level goals are what you wish to achieve from the point of employment up to about 5 years, medium-term career goals from between 6 to 15 years, and long-term goals from 16 years of employment up to until your retirement. These durations are merely rough estimates. You may if you wish, have more than three career terms or segments to suit your personal life goals.

Goals are more meaningful when they fulfill the following criteria:

1. Specific. They are clearly defined and identified. They are not too general or ambiguous. You must state exactly the career goals you wish to achieve.

2. Measurable. We can determine the exact achievement of our career goals in terms of quantity or quality.

3. Attainable. The goals that you set are achievable based on your skills, knowledge, experience, and available opportunities.

4. Reasonable. The goals are sensible and practicable. They are made wisely with good judgment.

5. Time-Frame. A specific period of time in which the career goals are to be achieved.


Here are examples of career goals.

1.  Upon completion of my studies in 2023, I shall be employed as a secretary in an international company with a minimum salary of RM200 per month. (Entry-level career goal)

2.  After 15 years in employment, I shall be promoted to the position of Office Manager earning a monthly salary of more than RM10000. (Medium-term career goal).

3. When I reached the age of 45 years old, I shall own and run my own food catering business with a yearly profit of RM2.5 million. (Long-term career goal).

(Question: Please write your entry-level, medium-term, and long-term career goals. Make sure all your goals are S.M.A.R.T.)





Course Description OBM182
Written by Ismail Hassan   



Course Code



Credit Unit

3 credits


Contact Hours

3 contact hours



Office Administration I (OBM131)



Ismail Bin Hassan


Contact Information

1. Office:  BP63, Third Floor, Intellect Building.

2. Cell Phone: 019-958 9075

3. website:

4. email:   This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Course Description

Office Administration II is the continuation of Office Administration I and covers more advanced aspects of administrative and office practices.  It is designed to provide students with the knowledge and skills to assist the executive in managing the office effectively.


Course Outcomes

At the end of the course, students should be able to

1.  Describe the basic understanding of administrative office activities and career advancement.

2.  Identify the procedures for safeguarding banking services and procurement technique.

3.  Explain appropriate procedures in planning business meeting and travel etiquette.


Course Delivery

Blended learning, field trip, lectures, presentation, role play


Students’ Performance Assessent

1.  Discussion - 5%

2.  Group Project - 20%

3.  Online Quiz - 5%

4.  Quiz 1 - 10%

5.  Quiz 2 - 10%



Oliverio M.E., Kellie A. S. & White B. R., The Office and Technology, 6th edition, South Western Publishing, 2013.