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ismailhassan.uitm.edu.my
OBM345 Problem-Solving Project
Written by Ismail Hassan   

FACULTY OF BUSINESS MANAGEMENT

UiTM TERENGGANU

OBM345 GROUP PROJECT

(Print this and submit with your report)

1. INTRODUCTION

This group project is to be completed by all students registered in my class. The main goal is to help students better understand the application of problem-solving techniques to office-related problems. The main areas of the project proper are organizing, communication, office environment, recruitment and selection process, and employee orientation. You are to choose any one of these areas. The written report is due on Monday, 19th September 2016 at 12 noon. The total score for the written report is 100 marks (converted to 15% as part of your continuous assessment). Group Question and Answer session will be held on Wednesday, 21st September 2016.

2. GROUP MEMBERS

You will select your own group members. Each group will have 4 members. Although this is a group effort, a certain portion of marks will be allocated on the performance (or non-performance) of individual group members.

3. WHAT ARE YOU REQUIRED TO DO?

Your group is to complete an assignment relating to problems faced in the office. To complete this assignment, you must visit any organization, company, department, or office of your choice. I suggest you choose one that is within or close to campus. Do not choose one that requires you to travel far.

Your problem-solving assignment must go through all eight problem-solving steps discussed in class. These eight steps must be presented as sub-items of the body of the report.

(i) Recognize the problem

(ii) Define the problem

(iii) Collect relevant information

(iv) Analyze relevant information

(v) Develop alternate solutions to the problem

(vi) Choose the best solution

(vii) Implement the solution

(viii) Evaluate the results

Identify only ONE problem. You must determine its present state as well as its desired state and present them in the report.

4. HOW DO YOU GO ABOUT COMPLETING YOUR PROJECT

i) After identifying the organization, company, department, or office, seek permission of the person in charge for you do your research. An official letter to introduce you to the company is available at HEA. Ready this letter for me to sign. A copy of this letter is to be included in your report.

ii) Set an appointment to visit the organization and to interview the person in charge to get information pertaining to office problems faced by him/her. Please dress and behave appropriately when visiting the organization. You must always maintain a professional image.

iii) Request copies of any relevant documents. Copies of these documents should be attached to your report.

iv) Analyze the information you obtained from your interview, observation, and documents you received and prepare a report.

v) You may include pictures in your report. Get permission before you take pictures.

5. THE REPORT

The report is about 9 - 12 pages long, excluding appendices. Please type  in double-spacing using Arial font 12. Your report must contain the following items.


i) Cover page: Faculty, Campus, Project Title, Lecturer’s name, Group members, Student number, Date of submission. (1 page). At the bottom right-hand corner of the cover page, print the following table:

 

No

Item

Marks' Allocation

 

Score

1

Introduction

10

2

Content (Main body of report)

50

3

Conclusion

10

4

Recommendations

20

5

Grammar/Format/Appendices

10

6

GRAND TOTAL

100

 

ii) On the first page, I want the individual pictures, names, and telephone numbers of your group members.  Make sure the pictures are suitable for an official assignment like this. (1 page)

iii) Acknowledgement. (1 page)

iv) Table of contents. (1 page)

v) Body of report. (4 - 6 pages, containing introduction, content/observation)

vi) Conclusion. (1 - 2 pages)

vii) Recommendations. (1 – 2 pages)

viii) Appendices (these must be properly arranged and labeled). As for pictures, they may be placed in the body of the report or in the Appendix section. (Maximum 5 pages. The appendices are not  counted as pages in the report)

6. HOW DO I ASSESS YOUR WRITTEN REPORT?

The report carries a maximum of 100 marks and the score then converted to 15%. I will grade your report based on the following criteria.

i) Introduction - 10 marks

ii) Content (Main body of report) - 50 marks

iii) Conclusion - 10 marks

iv) Recommendations - 20 marks

v) Grammar/Format/Appendices - 10 marks

7. IMPORTANT REMINDERS

i) It is important to work as a team with everyone acting responsibly and with full commitment. Those not contributing will be given a zero.

ii) Don’t plagiarize. Use your own words and make your own conclusions/recommendations. Acknowledge the original source of information. Any act of dishonesty will be dealt with by the University Disciplinary Board.

iii) Do not wait until the last minute to do the project because the quality of your project will be affected. Devise a system to ensure that all tasks are completed satisfactorily and on time.

iv) Always exercise good human skills when dealing with people. Dress appropriately and mind your manners. Act professionally all the time.

8. PROJECT DUE DATE

The project report is due on Monday, 19th September 2016 at 12 noon. Late assignments will not be graded.

ISMAIL HASSAN

Universiti Teknologi MARA

 

 
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