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OBM182 Office Administration 2



ismailhassan.uitm.edu.my
Course Description OBM182
Written by Ismail Hassan   

COURSE DESCRIPTION

OFFICE ADMINISTRATION 2


Course Code

OBM182

 

Credit Unit

3 credits

 

Contact Hours

3 contact hours

 

Prerequisite

Office Administration I (OBM131)

 

Lecturer

Ismail Bin Hassan

 

Contact Information

1. Office:  BP65, Third Floor, Intellect Building.

2. Cell Phone: 019-958 9075

3. website: http://ismailhassan.uitm.edu.my/v1

4. email:   This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Class Schedule/Consultation Hours

Class Schedule

 

Group T- BM1182B

1. Sunday, 2:30 pm - 4:20 pm, Room 4C1

2.  Tuesday, 11:15 am - 12:05 pm, Room 9A3

 

Group T- BM1182C

1.  Monday, 10:15 am - 12:05 pm, Room 7B5

2.  Thursday, 8:00 am - 8:50 am, Room 9A3

 

 

Consultation Hours

1. Tuesday, 2:30 pm - 4:30 pm

2. Wednesday, 9:00 am – 11:00 am


Consultations may also be arranged by appointment.

 

Course Description

Office Administration II is the continuation of Office Administration I and covers more advanced aspects of administrative and office practices.  It is designed to provide students with the knowledge and skills to assist the executive in managing the office effectively.

 

Course Outcomes

At the end of the course, students should be able to

1.  Describe the basic understanding of administrative office activities and career advancement.

2.  Identify the procedures for safeguarding banking services and procurement technique.

3.  Explain appropriate procedures in planning business meeting and travel etiquette.

 

Course Delivery

Blended learning, field trip, lectures, presentation, role play

 

Students’ Performance Assessent

1.  Discussion - 5%

2.  Group Project - 20%

3.  Online Quiz - 5%

4.  Quiz 1 - 10%

5.  Quiz 2 - 10%

 

Textbook

Oliverio M.E., Kellie A. S. & White B. R., The Office and Technology, 6th edition, South Western Publishing, 2013.

 

 

 

 
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Course Description (OBM345)
Written by Ismail Hassan   

COURSE DESCRIPTION

ADMINISTRATIVE OFFICE MANAGEMENT


Course Code

OBM345

 

Credit Unit

3 credits

 

Contact Hours

3 contact hours

 

Prerequisite

Office Administration II (OBM182)

 

Lecturer

Ismail Bin Hassan

 

Contact Information

1. Office:  BP65, Third Floor, Intellect Building.

2. Cell Phone: 019-958 9075

3. website: http://ismailhassan.uitm.edu.my/v1

4. email:   This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Class Schedule/Consultation Hours

Class Schedule

 

Group T- BM1185A

1.  Tuesday, 8:00 am - 9:50 am, Room 4A1

2.  Thursday, 11:15 am - 12:05 pm, Room 4A1

 

Group T- BM1185B

1.  Sunday, 8:00 am - 9:50 am, Room 9B4

2.  Wednesday, 11:15 am - 12:05 pm, Room 3A3

 

Group T- BM1185C

1.  Sunday, 10:15 am - 12:05 pm, Room 7A2

2.  Thursday, 8:00 am - 8:50 am, Room 9A3

 

Consultation Hours

1. Tuesday, 2:30 pm - 4:30 pm

2. Wednesday, 9:00 am – 11:00 am


Consultations may also be arranged by appointment.

 

Course Description

This course is designed for prospective office professionals who may be expected to assume some of the duties of an office supervisor.  It will provide students with a broad understanding and appreciation of the fundamentals of effective management needed to administer the office function.  Students will also be introduced to personnel work with emphasis on the role of people and ergonomic environment.  The "systems way of thinking" will be emphasized throughout the course so as to help students to understand the interaction of the main elements of the process of administrative office management.

Course Outcomes

At the end of the course, students should be able to

1.  Identify the purpose of communication and the uses of communication channels in the office.

2.  Explain management functions and principles and relate the management principles to the activities and role of an office supervisor in the present organizational environment.

3.  Describe methods and procedures for recruiting, selecting, orienting, training, appraising, and promoting office employees.

 

Course Delivery

Lectures, discussions of case studies, completion of assignments, blended learning.

 

Students’ Performance Assessent

1. Three Quizzes - 10% each (Total 30%).

2. Group Project - 15%

3. Online Participation - 5%

4. Final Examination – 50%

 

Textbook

Quible, Z.K., Administrative Office-Management: An introduction, 8th Edition, Prentice-Hall International Inc.

Additional Reference

Kallaus, N.F.  Keeling, L.B. (1996). Administrative Office Management. Southwestern Publishing Company.